FortiClient 4.1 Lockdown Password Recovery Procedure

30 Jul 2010

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	FortiClient 4.1 Lockdown Password Recovery Procedure

Solution FortiClient 4.1 Lockdown Password Recovery Procedure

Products
FortiClient v4.0

FortiClient v4.1

Description:

Description: A procedure to reset the FortiClient configuration Lock.
Components: FortiClient 4.0/4.1

Steps or Commands To reset the FortiClient Lock password
1. Reboot pc in safe mode.
2. Launch the regedit application.
3. Locate the key HKLM/Software/Fortinet/FortiClient/FA_FCM/.
4. Make sure the directory and file Enabled administrator full control permisson is correct.
5. Delete the "password" registry key.

Scope
All FortiClient Users 4.0 and 4.1

Article Details

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Created On:

01 Mar 2010 06:14 AM