How to recreate Long Term Monitoring DataBase on the NetEnforcer

09 Sep 2010

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	How to recreate Long Term Monitoring DataBase on the NetEnforcer

Solution The long-term monitoring worked before? Since when you have the issue? Could you please send us a snapshot from the NX in order to investigate why is not working the LTC?
Here is an explanation of how to create a snapshot of the NetXplorer:
Folder \allot\bin contains a batch file called create_snapshot_logs.bat. This file takes all the relevant logs and prepares a snapshot file that can be sent via e-mail. Please note that this file can be large at times (approx. 9MB). The snapshot will be created under \allot\tmp\snapshot_.tar.gz.
You can upload this file to our FTP server:
ftp://dmz.allot.com/c-7724
User: nxserver
Password: snapshot

If the LT monitoring never worked before try to recreate the LTC DB:
a)stop NX service
b)run recreate_default_db.bat LTC from C:\Allot\bin (from cmd)
c)wait for it to finish and start NX service again.
d)log back in after 1 min.

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14 Nov 2008 11:12 AM