Infotrend: Restore Factory Defaults Procedure on Redundant Model
Article Details
URL:
http://support.maxtec.co.za/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=26
Article ID:
26
Created On:
11 Feb 2010 12:02 PM
Answer
Restore Factory Defaults Procedure on Redundant Model
* Warning *
1. By performing the Restore Factory Defaults Procedure, all
the settings the user made to the controller will be
cleared. All the settings in the controller will be reset
to the factory default values.
2. This procedure will NOT perform any read/write access to
the hard drives or logical drive. However, the logical
drive LUN mapping will be cleared and it is a must to
re-map the host LUN to the logical drive/partition.
* Write Down the Current Settings First *
Please use the chapter - "Record the Settings" in the
Manual to record all the current setting before
performing the Restore Factory Deafults Procedure.
Restore Factory Deafults Procedure:
1. Power off the RAID controller/subsystem.
3. Remove controller from slot B (controller B). Do not remove controller from slot A (controller A).
4. Press and hold
and
buttons on the front
panel of the RAID subsytem, do not release the buttons.
5. Power on the RAID Subsystem, release the buttons while the
"Maintenance Mode" appears on the LCD, then press
.
6. Press up/down arrow keys to choose "Restore Factory
Defaults". Press
for 2 seconds to confirm.
7. "Factory Defaults Restored!" will appear on LCD.
8. Press up/down arrow keys to choose "Reset Controller",
press
for 2 seconds to confirm the controller reset.
9. After the controller reset completed, the LCD will display
"ControllerModelName No Host LUN"
10. Please check and write down the firmware version of the controller A.
11. Power off the RAID controller/subsystem.
12. Remove controller A from slot A and insert the controller B to the slot A.
13. Do not insert controller A to the slot B for the moment.
14. Press and hold
and
buttons on the front
panel of the RAID subsytem, do not release the buttons.
15. Power on the RAID Subsystem, release the buttons while the
"Maintenance Mode" appears on the LCD, then press
.
16. Press up/down arrow keys to choose "Restore Factory
Defaults". Press
for 2 seconds to confirm.
17. "Factory Defaults Restored!" will appear on LCD.
18. Press up/down arrow keys to choose "Reset Controller",
press
for 2 seconds to confirm the controller reset.
19. After the controller reset completed, the LCD will display
"ControllerModelName No Host LUN"
20. Please check and write down the firmware version of the controller B. It has to be the same as the other controller. If they are not the same please let as know, we will help you to get them the same version.
21. Power off the RAID controller/subsystem.
22. Remove the controller B from slot A and insert to the slot B.
23. Insert the controller A to the slot A.
24. Power ON RAID controller/subsystem.
25. Set all the controller settings back according to the
information recorded before perform the procedure.
26. Map the Logical Drive / Partitions to the host ID/LUN again.
* Notice *
If any setting has made to the Fibre channels, it is a must
to reset the controller to let those channel settings take
effect.